Privacy Policy

PRIVACY POLICY

By visiting Watchers of Markets, you agree to the WoM’s Privacy Policy.

 

PERSONAL INFORMATION

Any personal information provided to or gathered by Watchers of Markets is controlled by Watchers of Markets, Henriëtte van der Meydreef 144, 2492 JG, The Hague, Netherlands.

 

INFORMATION WOM GATHERS ABOUT THEIR CUSTOMERS

The information provided by the customers is stored and kept completely confidential. It is used to communicate with the customers for order handling, delivering products and services, payment processing, promotional mail campaigns, subscribe to newsletters and maintain update our client records. We also use this information to improve our website, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.

We may record telephone calls for training and verification purposes.

 

WHAT INFORMATION DO WE GATHER

Any information entered by you on our website is stored in our customer database. You can choose to provide this information however, you will be restricted to many features and offering from the Watchers of Markets. We use this information for various purposes but, majorly to respond to your queries and communicate with you for the orders placed and any related services.

 

We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies", and we obtain certain types of information when your web browser accesses Watchers of Markets. Note: Your browsing and purchasing patterns for market research information may be commercially sensitive. We recognise this. A number of companies offer utilities designed to help you visit websites anonymously. Although we will not be able to provide you with a personalised experience at Watchers of Markets if we cannot recognise you, we want you to be aware that these tools exist.

 

To help us make e-mails more useful and interesting, we may receive a confirmation when you open e-mail from Watchers of Markets if your computer supports such capabilities.

 

We might receive information about you or your organisation to the extent permitted by law, we obtain (or may obtain) information about you from other third party sources. We combine such third party sourced information with information we have obtained about you from our site, we will treat the combined information in accordance with the practices described under this Privacy Policy, plus any additional restrictions imposed by the source of the data.

 

SHARING OF CUSTOMER INFORMATION

Information about our customers is an important part of our business and we do not share or sell it to third parties. Watchers of Markets shares customer information only as described below.

 

Third Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Those can include providing customer service, fulfilling orders, processing credit card payments and analysing data. They have access to personal information needed to perform their functions, and may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Policy and as permitted by applicable data protection laws.

 

Business Transactions: As we continue to develop our business, we might buy or sell subsidiaries or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy unless the customer consents otherwise.

 

IS PERSONAL DATA TRANSFERRED OUTSIDE OF THE EU/EEA?

The personal data that we collect from you may be transferred to, and stored outside the European Union (“EU”) and the European Economic Area (“EEA”). It may also be processed by staff operating outside the EU/EEA who work for us or for one of our suppliers, in which case the other country's data protection laws will have been approved as adequate by the European Commission or other applicable safeguards are in place.

Some of our third party service providers explicitly state that they transfer personal data outside of the EU/EEA.

 

COOKIES

Cookies are identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognise your browser and provide additional features such personalised information, and storage of items in your shopping cart between visits. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some Watchers of Markets’ best features, and we recommend that you leave them turned on.

 

INFORMATION SECURITY

Watchers of Markets takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including secure hosting of our website, virus and malware protections and encryption of data in transit using TSL (Transport Layer Security) certificates.

We restrict access to personal information to Watchers of Markets’ employees, contractors, agents and suppliers who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations.

 

SUBSCRIBE / UNSUBSCRIBE

If you do not want to receive e-mail correspondence from us, please visit click the unsubscribe link provided at the bottom of any of our marketing emails. If you encounter any problem or need additional help, please contact us.

 

PERSONAL DATA RETENTION BY WOM

Different types of personal data are retained for different periods of time. Personal data is retained for only as long as Watchers of Markets has a legitimate basis to retain the data.

  • Personal data you provide when signing up for our email marketing lists is retained until such time as you unsubscribe. After you unsubscribe, we retain minimal information to ensure you stay unsubscribed.
  • Personal data provided as part of a contract between us is retained for a period of 1 year after the contract has ended.

 

CUSTOMER RIGHTS

Under current data protection laws and under GDPR you have certain rights. These include:

Right to Access: You may request a copy of all personal data held about you by Watchers of Markets.

Right to Rectify: You have the right to ask Watchers of Markets to correct any inaccuracies in the personal data held about you.

Right to Erasure: You have the right to ask that we erase any personal data we are processing about you. Please note that we may still be legally allowed or obliged to retain your information in instances such as necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and defend or establish a legal claim.

Right to Restrict: In certain circumstances, you have the right to request that we restrict the processing of your personal data.

Right to object: In certain circumstances, you have the right to object to our processing of your personal data.

Right Not to be subjected to Automated Decision Making: You have the right not to be subjected to automated decision making where the decision has legal or significant effects.

Right to Withdraw Consent: Where we are processing your personal data on the basis of your consent, you have the right to withdraw your consent at any time.